When is a referral necessary?
If a parent, a professional or another person is concerned that a child may be suffering, or at risk of suffering, significant harm through abuse or neglect, then they must discuss the matter with professionals or call a child protection advice line. It must be decided whether the concern is justified, and if it is, it must be flagged to the local authority by a referral. If the child has developmental and welfare needs that are likely only to be met through provision of family support services (with agreement of the child’s parent), this may have to be discussed with the local authority too.
How and who is the referral made to?
The referral can be made to the local authority by telephone and in writing. Action to decide to refer should never be delayed as it may be necessary for the immediate safety of the child. The concerns and reasons for making the referral must be recorded in writing, whether or not further action is taken. At the close of discussions, it should be clear who will be taking action and what the child’s welfare plans are.
What information is needed?
Once a referral has been made, the person making the referral (sometimes the victim themselves) should confirm it with the local authority in writing within 48 hours with the following information:
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