Staff nurse Anita Croft recently used ContactPoint when a teenage girl came into the A&E department at Royal Bolton Hospital. The girl was brought in by a paramedic, after she had been found intoxicated, wandering around town with friends.
"She only gave us her name and date of birth but from that we could let her parents know that she had been admitted and also inform her school nurse," recalls Croft.
She also passed details of the admission on to the girl's social worker for further action - and it turned out this wasn't the first time something like this had happened.
Bolton is one of 17 early adopter local authority areas where staff have started using the ContactPoint database, along with national charities Barnardo's and Kids. The £224m directory helps practitioners find out who else is working with the same child, and was set up in response to the Laming inquiry into the murder of Victoria Climbie.
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