Zara Wilson gave birth to her first child three weeks before her 16th birthday. As a young, single mum Zara admits it has been "hard work" bringing up her five-year-old daughter and four-year-old son. But she's had help from the London Borough of Merton's 0-12 Supporting Families Service.
Family support officer Tracey Reynolds, the family's lead practitioner, has helped solve a housing crisis for Zara, among other problems.
"My landlord told me I had to move out," Zara recalls. "If Tracey hadn't helped me I don't know what I would have done. She helped to sort my benefits and apply for a new place. Without her we'd probably be in temporary accommodation."
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