What started as an off-the-cuff conversation about the decline in access to childcare information for parents quickly evolved into an evaluation of the advice available across 15 nurseries, with plans to share the findings across the sector.
Toad Hall Nurseries Group worked with the Family and Childcare Trust (Fact) to test the benefit of providing parents with up-to-date information on the financial support for which they may be eligible.
Ruth Pimentel, chief executive of Toad Hall Nursery Group, says it launched an advice programme across the chain's 15 settings following a conversation she had with Fact about the demise in children's centres. She could see that closures of centres and cuts to the family support services they provided meant it was becoming difficult for parents to know what help they were entitled to.
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