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Child Support Agency: Children in poverty are hit hardest by CSA problems

1 min read
Children in poverty are the real losers from continuing trouble at the Child Support Agency, say campaigners and charities.

The agency hit the headlines last week after receiving a mauling at the hands of the Work and Pensions select committee. Its chief executive, Doug Smith, later resigned.

The agency came under fire for its "reluctance" to enforce the payment of child maintenance.

Before transferring to a new computer system 18 months ago, 75 per cent of cases brought to the agency received maintenance, but this dropped after transferring to the system. Only 61,000 out of 478,000 parents have received any support to date.

Committee chair Sir Archy Kirkwood called the agency a "failing organisation, unable to deliver the service parents have a right to expect". He added that more children would suffer if the service did not improve.

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