Ade Adepitan Short Break Centre, London - short break centre inspection - September 2015.

It was an emergency. The mother of a boy with very challenging behaviour had died suddenly. With his family still reeling from the shock, the boy was taken in by the Ade Adepitan Short Break Centre while alternative arrangements for him were made.

Having worked with the boy before, the centre knew the situation would be a challenge. "He had severe challenging behaviour and found it very difficult to communicate his needs," says Nedra Saparamadu, manager of the centre.

Saparamadu assembled a team of staff who already knew the boy or felt confident they could support him. As well as helping the boy settle and develop trust, staff had to ensure he understood his mother had died.

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