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Behind the Inspection Rating: Special school sets the bar high

Wirral Hospitals School, Claughton - Special school inspection - November 2014.

Derek Kitchin, the head of Wirral Hospitals School, is always on call. He might have spent the Easter break in Spain, but he and the rest of the school's senior leaders are always just an email or text away should their pupils need them.

"We're probably the only school that has a helpline for kids," he says. "It's a 24-hour, 52-weeks-a-year helpline that's there as a last resort. We don't stop what we're doing when we're on holiday. When I got one of those messages while in Spain, I signposted it very quickly to social services."

The helpline is just one part of the school's efforts to protect its students, who primarily have emotional and mental health issues that prevent them going to mainstream school such as autism, eating disorders or self-harm.

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