Another quarter has spelled another disastrous three months for many parents who rely on the Child Support Agency (CSA).
The Department for Work and Pensions' figures for July to September show the agency has made limited progress in getting maintenance paid to parents. A third of parents - 498,000 cases in total - owed money are still not receiving it and the department admits the figure has not changed in recent months.
Shadow welfare minister Andrew Selous says the figures are bad although not unexpected. "It's really a story of ongoing failure," he says. "It highlights the fact that we urgently need to move to a system that is more responsive and gets the job done."
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