They should also learn from failure. After decades of being told to emulate the perceived expertise of the private sector and to embrace the market, perhaps there is something to learn now from the failure of the financial system?
One analyst explained why Lehman Brothers, the US bank, collapsed. It was, he wrote, "a structure almost programmed to fail: an overmighty chief executive ... an executive team not noted for healthy debate ... Furthermore, the board was woefully lacking in expertise". Well, I know some organisations like that in our sector.
Happily, I'm now involved as a trustee with several national youth bodies that demonstrate the opposite. In these, the chief executive reports frankly to the board and also creates an inclusive, collegiate atmosphere in the organisation by drawing together the skills and experience of staff. Trustees expect to receive board papers in advance, which set out performance on a range of indicators. We also expect to see senior staff at our meetings in order to hear them report directly on their responsibilities. Not least, we expect to receive an annual, independent report on staff morale and development.
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