This is especially true for services that support those in complex situations or experiencing multiple barriers. However, this needs to be balanced against an absolute commitment to maintaining quality and care.
Our work supporting children and young people groomed through criminal gangs is a good example of this. The situations they are facing do not have quick-fix solutions and our teams, wholly committed and with lived experience, go above and beyond the service-level agreement to really help someone make a sustainable change.
Many young people exploited through gangs do not recognise themselves as victims of exploitation when we first start working with them. The gangs manipulate them into normalising the situations they are trapped in. As such, most of our initial work involves building trust and helping them to realise the situations for what they really are. This may reveal prevarication in friendships or relationships; some which may have been held for long periods. This can’t happen in one meeting, nor 10, it can take months or longer.
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