However intimidating or threatening young people might look to others, great youth workers just see personality and potential. They don't cross the road to avoid them. They rock up right next to them, ready for whatever happens as a result.
They also understand that young people don't always behave in the way that we might want them to. And that however difficult it might get, they don't give up on them. They deal effectively with challenging behaviour, often seeing conflict as a powerful catalyst for change.
You don't have to look far to see some outstanding examples of youth workers successfully dealing with difficult behaviour. These very pages are often full of news items and features on youth workers who refuse to walk away from young people, no matter how challenging the behaviour.
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