Is the concept of youth work hard to grasp?

First, I had a call from a parent whose son attends our youth club. They were having difficulties with him at home and wanted me to spend some time chatting with him about those problems. I assumed this meant some informal work over a period of months, however, after two group sessions the parents cancelled because his behaviour hadn't significantly changed.

Second, I accompanied a young person to the child and adolescent mental health service for an appointment. This individual was taking their aggression out on close family and wanted to see if their medication might be changed to help them control themselves better. While the doctor did not change the medication, he suggested that as a youth worker I should be doing various "behaviour modification" activities such as anger management to help support this young person. "After all", he commented, "that is the domain of services like youth work."