Opinion

Artificial Intelligence – the new digital confidant

2 mins read Children's Services
As a teenager in the 1970s my Jackie magazine was essential reading. Agony aunts honestly answered questions to relieve my teenage angst. It was the big sister I never had.
Deborah McMillan is former children's commissioner for Jersey
Deborah McMillan is former children's commissioner for Jersey

Thankfully teenagers have many more options open to them today – online live chats, websites and apps, and of course social media. And what about the new kid on the block – chat bots such as ChatGPT? Is it the latest craze that is frightening teachers and enabling young learners to “cheat” on their essays? Or does Artificial Intelligence (AI) and chatbots have the potential to revolutionise the way we engage with children and young people?

By providing a safe and confidential space for children to share their thoughts and feelings, AI-powered chatbots can help ensure that their voices are heard, and their needs are addressed. Mind of My Own (MOMO) is used by many councils to support children to express their feelings and is a smart way for social workers to record them.

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