Wings is an example of the big society and its potential problems.
Sheila's perspective working with parents who wrestle with the special educational needs (SEN) system has been salutary. As director of children's services, I fondly thought that our systems were straightforward, and that all we needed was better communication to make everything work smoothly. The truth is that many parents just do not understand the processes and criteria used by professionals. This is perhaps most obvious when parents who have learned to navigate the SEN seas over 15 or more years find themselves in the uncharted waters of the broad category known as "learners with learning difficulties or disabilities" at age 16 or 18, with different policies, funding arrangements and agencies. So parents have to start from scratch, and they cannot understand why. And neither can I.
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