Unison has condemned cuts to careers guidance services, a short-term approach to careers policy and questions the quality of advice being offered by the National Careers Service, which launched six years ago.
The union says its concerns have heightened this summer as the National Careers Service has taken over the running of the temporary exam results helpline to advise young people applying for university of their careers and education options depending on their A-level results.
Denise Bertuchi, Unison's lead officer on careers advice, says that too few helpline operators are qualified to degree level and have undergone only a short course in helping young people calling about their higher education options.
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