A monitoring visit by Ofsted to Dudley Council last month found that too many social workers are leaving the local authority, impacting on the workloads of the remaining staff.
Inspectors said problems around staff retention are threatening to undermine progress already made to turn around the department, which was handed Ofsted's lowest rating in April 2016.
Ofsted notes that senior managers are aware of staffing problems and have taken action to recruit and keep social workers, including offering comprehensive training for new staff and experienced social workers to make the step up to management.
But despite the efforts caseloads remain too high, inspectors found.
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