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Ombudsman calls for greater powers to investigate SEND complaints

2 mins read Education Special Educational Needs
The Local Government and Social Care Ombudsman (LGO) is calling for greater powers to support children with special educational needs and disabilities (SEND) including those without a statutory support plan.
The LGO has called for changes over its powers to investigate complaints from families of children with SEND. Picture: Adobe Stock
The LGO has called for changes over its powers to investigate complaints from families of children with SEND. Picture: Adobe Stock - Adobe Stock

In its triennial review, which sets out recommendations to improve its role in local authority accountability over the next three years, the LGO states that “there are definite gaps in redress” for families of children with SEND.

“We cannot look at the actions of the school in fulfilling an education, health and care (EHC) plan or concerns around SEND provision for children without an EHC plan,” it adds.

It notes that a “high proportion” of complaints since 2019 about education and children’s services which were found to be at fault by the LGO involved issues over provision for children with SEND.

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