A recent consultation aimed to find out if users were clear about Ofsted’s role in relation to local authority safeguarding services and what action they are able to take.
It also sought to discover if the existing guidelines are sufficiently clear.
The revised guidance further emphasises the role of the hotline, explains the difference between a complaint and whistle-blowing more clearly and includes more information about how Ofsted deals with complaints about individual schools.
It also explains about confidentiality arrangements for whistleblowers in more detail, and gives examples of the types of concerns Ofsted can deal with.
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