A report by the ombudsman found that a series of failures resulted in the girl becoming "lost in the system".
It said that Islington Council failed to separate the teenager's need for help from her mother's homelessness application, and wrongly told her it owed her no duty.
The council has since tried to contact the teenager to offer her assistance but has been unable to do so. Her whereabouts are currently unknown.
The report reveals that the girl's mother approached Islington Council for assistance after being evicted from her housing association property in August 2017, and was placed in interim accommodation in another council's area.
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