A report from the Local Government and Social Care Ombudsman found Northamptonshire County Council at fault for the way it managed the financial support provided to the woman, known as Mrs X, who was the full-time carer for her three grandchildren.
The ombudsman upheld Mrs X’s complaint that to repay such an amount of money would cause “significant financial hardship” to her family and said it “consequentially would affect the welfare of the three children in her care”.
Mrs X brought the complaint after the overpayment was discovered, claiming the council had failed to review the allowance she received for a number of years.
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