The Good Care Guide, which launched earlier this week, contains a database of nearly 60,000 childcare providers and care homes for older people and lets families rate and leave comments against a provider’s listing.
While acknowledging that the website will offer families information that complements Ofsted reports, providers have also raised concerns that the site could attract unfair or false reviews.
But Denise Burke, joint director of United for All Ages, which developed the site alongside My Family Care, said safeguards have been enforced that will prevent such comments and ratings being left.
"We were very conscious that we didn’t want to get the criticisms that TripAdvisor had," she said.
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