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Charity embeds family support worker in children’s emergency department

1 min read Social Care Health Youth Work
A new pilot scheme, launched by Barnardo's, will see a family support worker based in a hospital’s children’s emergency department.
Family support workers will be based in a Hertfordshire A&E department. Picture: Adobe Stock
Family support workers will be based in a Hertfordshire A&E department. Picture: Adobe Stock

The trial is taking place at Hertfordshire Community NHS Trust’s Lister Hospital in a bid to improve support for families when children are discharged.

This includes help with housing problems and signposting to local specialist services.  

As well as improving community support the pilot also aims to speed up the process of discharging children and to avoid repeat admissions, to relieve pressure on NHS staff.

“Our aim is to work with families who don’t really need to be attending Accident and Emergency and would ordinarily be sent home,” said Barnardo’s director of health Rukshana Kapasi.

“Often these people then return to A&E as the issue for them has not been resolved, yet this is placing a significant burden on teams working within the department. 

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