Teenagers taking part in focus groups for the report attributed their poor views of careers advisers to the personality of their advisers, their levels of engagement and the quality of the support they offered.
Researchers found a wide variation in the quality of careers information, advice and guidance both between schools and between different pupils within a school. Most 13- and 14-year-olds were not aware of careers advice within their school while most 17- and 18-year-olds were aware, but reported a mixed experience.
Most of the younger age group were not aware of the Connexions service. Older teenagers liked the idea of Connexions delivering in-school advice.
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