Oxfordshire County Council's director of children, education and families Lucy Butler was on holiday when the call came from Ofsted to say the inspectors were coming.
"I was in Barcelona and was due back on the Thursday and the call came in on the Monday," she says. "I got a text from the deputy director saying: ‘We've just had the call. I will ring you when it is finished'. In the meantime, I was fretting and just thinking there is no way I can still be on holiday while this is going on."
After a stressful and convoluted journey, Butler arrived back in England that night to prepare for an inspection under the new Inspections of Local Authority Children's Services (ILACS) framework.
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