What are the new features of the CLAL service?
The CCLC launched a new-look website on 1 October, but the address of the site will remain www.childrenslegalcentre.com. The site will be more user-friendly and there will be new features for those seeking legal advice. These include a virtual assistant to guide those users who are unfamiliar with legal terminology to our factsheets providing legal advice on different areas of law. Also, users requiring more detailed or tailored legal advice will be given the opportunity to speak to our legal advisers via our traditional telephone service or our new webchat facility, which was launched as part of the new website. The service will also be expanded to offer advice in the areas of special educational needs, school admission appeals and exclusions.
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