The idea of a pandemic or catastrophic event is not new. Hollywood has toyed with these themes and manipulated human anxieties for decades.
In business, over recent years, we have risk assessed for all sorts of eventualities, bird-flu, swine-flu, climate change, terrorism, the Millennium bug, foot-and-mouth.
There is a long list. Some risks come and go in a whimper. Planes didn’t drop out of the sky on New Year’s Day 2000. Some are more impactful and devastating than others. Covid-19 has been off-the-scale. It has changed everything.
Here are 10 business lessons we have learned.
We must expect the unexpected and be as ready and prepared for it as possible. It does mean that some of those mind-numbing risk assessments actually come in useful - sometimes.
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