CYP Now - Six months of Covid-19 – what we did and what we learned

Six months in and work has changed immeasurably. We now do so much online and our connections with clients which were already strong have only got better. We have pivoted, reviewed, become smaller and leaner, remained business-focused, and ensured our sustainability and scalability (as much as we can) – all of which followed our own advice to others.

I was in Vienna for the weekend of 13-15 March 2020. By the Sunday it was clear public opinion and government policies were shifting. There was a risk we wouldn’t be able to get safely home. It was time to bring forward the flight and get back to home and work.

It was time for a plan – and then another one

There was surprise and a palpable sense of relief on the Monday afternoon when I arrived in the office. We sat down and looked at what might happen. Using our best guesses and a weather eye on the worst-case scenario, we scoped out how live training events, field work and projects could be put on indefinite hold. We agreed what we could or should be doing in the office for ourselves and what we ought to be saying to clients. We got it about right. Although by the next day things had moved on so rapidly, we had to review those plans and redraw our strategy.

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