Whenever you get ‘the’ call, it elicits an instinctive emotional response – a heady mixture of panic, excitement, anxiety and apprehension, it quickens the heart and floods the brain.
Newham is on a journey of improvement following an inspection in February 2019 and an ‘inadequate’ rating. There were two monitoring visits before lockdown, with a third cancelled due to COVID-19. Newham was hit hard in the first wave of the pandemic due to the demography of the population; we have a diverse population with a high proportion of residents from Black and Asian backgrounds, significant numbers of multi-generational households, many residents with pre-existing underlying health issues, and high levels of poverty and disadvantage.
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