Micromanagement might have a bad reputation, but for Paul Cocker, operations manager at Alliance Learning, it has played a central role in the training provider's move from a satisfactory to a good Ofsted rating.
One of the most notable changes since Ofsted's last visit in 2010, he explains, is that the organisation has swapped paper for iPads running OneFile's assessment software.
"In the past, learners undertaking an apprenticeship would have had a paper-based portfolio," he says. "Now, all our assessments and portfolios are electronic. We can now see exactly what progress every learner is making at any point in their programme, whereas if it was paper-based it would be near impossible to collate that information. One of the key things this has allowed is the micromanaging of every member of staff.
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