
In the first few weeks of March 2020, those working in family support services felt like they were caught in an impossible bind: how to minimise all personal contact with clients and professionals, while also meeting the growing need for parenting and relationship support.
Meanwhile, parents were coping with more emotional, behavioural and attention difficulties in primary school-aged children – with a greater proportion saying these had become clinically significant. Others reported increased parental conflict, teenagers challenging lockdown rules, and, for many parents, how working from home negatively impacted mental health, and also put a strain on relationships.
Demand for family support increased, while services faced practical problems: lack of access to buildings and resources, unfamiliar software/platforms, and making rapid, real-time changes to delivery methods. What we saw achieved by sites and practitioners delivering Triple P amid a period of such uncertainty was remarkable.
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