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Skills for the Job: De-escalating a confrontation
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Best Practice
- Tuesday, July 9, 2013
Having a range of communication skills can help children's professionals safely defuse aggressive and hostile behaviour.
Good Practice: How interventions are curbing antisocial behaviour in Brighton and Hove
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Best Practice
- Friday, October 14, 2011
Intensive work with both families and their social workers led to a dramatic fall in complaints about behaviour within months
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