MYH developed an innovative model of service delivery in which young volunteers trained in faith and culturally sensitive counselling skills are at the forefront of service delivery. The service is targeted at Muslim youth aged 16 to 25, and to date has dealt with more than 15,000 enquiries from young people in need and distress.
The NYA supported the MYH in looking at the data collected by MYH in order to highlight the sociological and psychological issues facing young British Muslims and their impact on the mental health of this sector of society; develop an understanding of young Muslim clients and volunteers' experiences of the MYH model of faith-sensitive service delivery and identify features of good practice; and highlight areas of concern and challenges in service provision to Muslim youth and possible ways forward for policymakers, service providers and Muslim communities.
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