The wide-ranging study of families living in poverty in England, published today, (14 November), has found that being able to build a relationship with a professional is key to parents accessing support. But recruitment and retention problems are threatening the creation of these links.
The study, Living with Hardship 24/7, is the result of a partnership between the NSPCC, the University of York and the Frank Buttle Trust. Researchers spoke to 70 families living on low incomes, as well as professionals.
They found parents valued professionals who were able to spend time getting to know them, showed them respect and treated them as equals.
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