This guide by Josie Melia covers a range of topics to help workers engage with young people. It describes techniques used to improve communication by a variety of professional backgrounds, including youth work and the arts, and suggests when to use the different techniques. It is aimed at professionals including social workers, Connexions personal advisors, youth offending team workers, and teachers.
Parent Participation in Health Settings
This guide explains how to involve parents in shaping service delivery. It provides examples of where the participation of parents has worked well, and includes case studies on topics such as extending specialist play provision and improving accident and emergency departments. Contact a Family, which produced the guide, has also published a leaflet for parents on Finding Medical Information on the Internet.
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