We are constantly going round and round, debating what are the requisite skills for those working with young people. I have often argued, at a policy level, that there are three broad areas that are paramount for the training curriculum: a profound understanding of the sociology of youth and the psychology of adolescence; a sharp awareness of the ever-changing policy context in which young people are growing up; and demonstrable competence in making effective proactive and reactive interventions in young people's lives. Others, no doubt, will have alternative views, but we do get somewhat log-jammed in the debate. That is why, perhaps, the 'traditional' youth service has been usurped by Connexions (in England): the training may be no better, but it is different, and apparently more in tune with the contemporary support needs of young people.
Much of this is, of course, academic to the young people concerned, whom we rarely consult on what they want from an "effective practitioner".
Or should I say a reflective practitioner, which is more in keeping with our own discourse. I was once forced to reflect swiftly on what youth work was about when a young man approached me about possibly going into youth work. He had been a thorn in my side for some years, constantly hooking me with challenges arising from his confrontational behaviour.
But, paradoxically, we had a close relationship and one day he took me to one side to ask me this question. My mind moved immediately to the initial training matrix. I shifted, however, in another direction, reflecting what I thought young people wanted from a youth worker.
I told Charlie that it was a simple menu of three things. First, youth workers had to be good listeners. You have to tune in to the group, for its language is full of words and images that carry specific meanings for young people. And you also have to listen carefully to the more profound concerns of individuals if you are to respond effectively. Secondly, you need a damned good sense of humour, both to take it and, sometimes, to dish it out. Many a serious word can be spoken in jest. It is a mechanism for effective practice and the maintenance of positive relationships with young people. And thirdly, you must have eternal patience, often condemning the sin but forgiving the sinner.
Charlie knew exactly what I was talking about. He reflected on his behaviour towards me over the years, acknowledging that I had always been willing to listen, recalling moments when, despite the challenges he was presenting, we still managed to have a laugh. But most of all, he knew I'd been enormously patient with him, otherwise I would have written him off years ago.
