Currently, all three- and four-year-olds are entitled to 12.5 hours of free childcare every week, but this is set to increase to 15 hours from September.
Parents have begun to complain that they are being charged for free childcare, and refunded only at the end of the month or term.
The issue is causing such concern that childcare charity the Daycare Trust is planning to conduct national research over the summer months to ascertain the extent of the problem.
Anand Shukla, Daycare Trust's business director, told CYP Now: "When some parents receive money as a deduction from their fees, it does not always cover the cost of the free entitlement.
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