Last March, Mark Gifford took over from Michael Lynas as chief executive of the National Citizen Service (NCS) Trust, the government’s flagship youth social action programme for 15- and 16-year-olds. By his own admission, the appointment from a senior management position at Waitrose “raised eyebrows”. Gifford, a Mancunian, says the move brought together his personal interests – he was chair of governors in schools in Oldham and Rochdale – with a strong track-record in managing organisational change.
How has NCS adapted during the pandemic and what are the plans for the 2021 programme?
We had to be agile and creative to pivot what we did. Action groups worked with schools and colleges to help bring our network to them and a lot of work was done digitally, and young people volunteered in food banks and cleaned beaches.
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