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Behind the Rating: Tailor-made care from loyal staff

The Bungalow, Eastbourne, East Sussex | Children's home inspection | November 2011

The past year has been good to The Bungalow. First, the children's resource centre that the children's home is attached to was refurbished; then it achieved the National Autistic Society's Autism Accreditation; and now it is celebrating another glowing Ofsted report.

What makes its Ofsted success all the more notable is that the home offers both short breaks and longer-term residential placements for 10-to 19-year-olds with severe learning difficulties.

Though a challenge to deliver, this dual service is advantageous since it means The Bungalow constantly reassesses its work. "Short breaks and longer-term placements do require different approaches," says Helen Simmons, its registered manager. "We're constantly making sure we've got the balance right because it's not right for everybody to live in a short break unit. If it is not right then we would seek a more appropriate placement."

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