When gas engineer Michelle Gillespie appears on the doorstep, her customers often look for the man behind her.
"You find it's often the women waiting at home and when they see a female engineer, they're over the moon," she says.
Gillespie joined British Gas as an apprentice 13 years ago. She has always been curious about how things work and feels lucky that her careers teacher and parents encouraged her interest.
Encouraging diversity
These days, as part of a team of diversity officers for the British Gas Engineering Academy, she has the task of promoting gas engineering as a career for girls who may not get such support.
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