A letter from Timpson to West Berkshire Council said the council must work with Exploring Choices, to agree an improvement plan by 25 September.
"The plan should drive continuous and sustainable improvement in the areas identified in the Ofsted 2015 report and the plan should be grounded in an understanding of the needs of children, young people and families," the letter states.
"Reviews of progress against the improvement plan will be conducted at least every six months and more regularly where appropriate.
“The council will work with the adviser until some such time that the Secretary of State is satisfied this is no longer required.”
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