A critical inspection report into SEND support in Derby found that families were being left "exasperated" by education, health and social care services' failures to identify support needed.
This included parents having to chase up information, forced to endure long delays and having to resort to paying privately for assessments.
"Many parents describe their exasperation about inconsistent and delayed approaches to the identification of children's SEND across education, health and social care services," states a letter to the city's clinical commissioning group and Derby City Council from the two inspectorates that carried out the visit, Ofsted and the Care Quality Commission (CQC).
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