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Online support services 'less effective' than face-to-face sessions

Moving intervention services for children online during the coronavirus crisis may result in disadvantaged young people receiving less effective support, new research has warned.
The project teaches children to spot the signs of grooming. Picture: Adobe Stock
The project teaches children to spot the signs of grooming. Picture: Adobe Stock

A report by the Early Intervention Foundation (EIF) finds that despite services “rapidly mobilising” to provide online interventions to replace services such as counselling for children with mental health issues, participants are more likely to drop out of programmes than if they were seeing a professional face-to-face.

The results of a “rapid response survey” carried out by the EIF in the first few weeks of lockdown measures in the UK, found that of 88 providers of intervention services for young people 76 per cent were forced to make “major adaptations” to their programmes because of coronavirus.

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