However, a report published after inspectors visited in October and November 2018 said services were improving, despite children, young people and their carers receiving an inconsistent service.
Inspectors noted the quality of management oversight was "inconsistent", and supervision of case work variable in frequency, quality and effectiveness, for which they blamed a high turnover of social workers and managers.
They found lack of oversight to be particularly problematic within permanence planning for children, where inspectors said there was no system in place to oversee practice.
However, they praised director of children's services, Ann Graham, for delivering a "significant increase in pace and re-focus on plans to address identified priorities" since she joined the council in April 2018.
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