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Digital skills programme to tackle youth unemployment rolled-out

1 min read Youth Work
A government-backed programme is launching in four cities in England to improve young people’s digital skills and tackle rising youth unemployment.
Young people will be taught customer service skills. Picture: Adobe Stock
Young people will be taught customer service skills. Picture: Adobe Stock

On offer to young people in London, Manchester, Birmingham and Leeds is a place on a five-week course to learn the technology skills needed for customer support roles.

Those taking part will then be offered career coaching for a further six months as well as opportunities for permanent roles with local employers. The first intake of students on the course are enrolling this month.

Skills covered include communicating with the public over a range of channels, including webchat, social media, email and phone.

Support on filling out application forms is also available through the course, which is aimed at 18- to 29-year-olds.

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