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Children’s homes facing 'horrific' recruitment and retention problems

Residential children’s care providers are warning of a staffing crisis, amid burnout fears and a salary war breaking out among homes.
Job stress and low pay is forcing workers into new roles, providers have warned. Picture: Adobe Stock
Job stress and low pay is forcing workers into new roles, providers have warned. Picture: Adobe Stock

One provider described the recruitment and retention problems as “horrific. Like I’ve never known”.

The warning has been made by the Independent Children’s Homes Association (ICHA) after it canvassed members about their staff and recruitment and published the results as part of an internal memo seen by CYP Now.

It found that just one respondent said their recruitment “was currently fine”.

A shortage of experienced managers is leading to a salary war among providers, the ICHA is warning. 

One provider said that they had been impacted by “other organisations offering high wages to lure qualified managers away and that staff member subsequently recruiting all of her original team to the new organisation”. This left the provider struggling to recruit a new manager and having to turn down suitable referrals with placements left vacant.

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