Build trust. Kinship families may find it difficult to trust statutory services. Think about what the “front door” to your support looks like. Do you start off with forms and admin or: “How are you and how can I help?”
Be sensitive to the situation. Poverty and financial hardship are defining features of kinship families. They often experience difficult housing situations and overcrowding with carers and children sharing beds. Be their advocate and make sure families get any support available. On top of financial strain, kinship carers are often managing incredibly difficult and complex family situations, which may be causing them shame, stress, loss or a feeling of vulnerability.
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