What issues do you need to bear in mind when managing volunteers?
Even though volunteers are not paid for their time, they’re not cost-free. It’s important you know what resources you have available before you start recruiting so you can be honest with yourself and potential volunteers about what’s possible.
When you reimburse expenses incurred as a result of volunteering – and it’s good practice to do so – you should only reimburse actual out-of-pocket expenses. This ensures there’s no risk of it being seen as payment, which could have implications for tax and any state benefits a volunteer might receive.
You need to consider whether or not your volunteers need a Criminal Records Bureau (CRB) check. Only certain roles are eligible, so you shouldn’t simply check everyone in the organisation because it seems easier, but CRB checks are free for volunteers.
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