This results in the person’s record being fragmented across systems, which undermines attempts to work efficiently and effectively in meeting statutory responsibilities to support children, families and vulnerable adults.
There are many anecdotal accounts of the duplication of work, stories told several times to different agencies, the not so joined-up view of a child; all leading to frustrations for already overstretched services, not to mention increased support costs across multiple software providers.
Accessing one platform combining social care, early help, education management, early years, and finance management solves many problems faced by councils. One familiar user interface means less training, joined-up working between teams and proactive alerts to notify workers of potential risks. Many councils have been doing this for some time with children’s and adults’ services on one platform. The addition of the Early Years & Education System (EYES) from Liquidlogic extends that approach to further consolidate a person/family record and case management into one place.
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