Features

Commissioning: Systems thinking

Finding the right solution for complex children's services problems requires new tools and thinking, says Richard Selwyn.

The way children's social care functions is complex, with a range of factors influencing outcomes for children and young people.

Children's services leaders have recognised that sophisticated approaches are needed to understand and manage these complex challenges.

There are two main approaches to problem solving: reductionist and systems thinking. Reductionist thinking is where a problem is broken down into small parts, each is solved, and then put back together. This is the problem-solving approach that we are most familiar with; for example, solving maths or science questions in school. Reductionist thinking also underpins how we design management teams, government departments, or even how we help families with multiple professionals solving bits of an outcome, and putting the family back together. This would be fine if we didn't have complex problems to solve.

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