For commissioners, the outcome is king. It is the discovery of outcomes that underpinned Every Child Matters, genuine co-production with families, and kindled the spark of systems thinking in children's services.
An outcome can be the tangible change or result for a child, young person or family. At the other end of the spectrum, we can also define outcomes for the population, for instance wellbeing, happiness or length of life.
Commissioners want to know:
Very often these questions are skipped and we just buy the same service while cutting the budget. But if we pay attention to these questions we often find the real efficiencies.
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